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SUPSIS
JS SDK
API
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Supsis - Getting Started and Usage Guide
Getting Started with Supsis
Chat Menu
Settings
ChatBot
Persons
Email Integration
Calendar Module
Task Management Module
Ticket Management Module
Archive
Users
Contents
Triggers
Integrations
WhatsApp Business API
WhatsApp QR
Instagram Usage Guide
Messenger Usage Guide
Supsis AI Mobile
Forms
Tables
Automations
AI Voice Agent
Reports
Adding Billing and Payment Method
Frequently Asked Questions (FAQ)
Support and Contact
Supsis - Documentation
Home
SUPSIS
JS SDK
API
POSTMAN
Billing
Billing
Billing and Payment Management
Billing and Payment Method Page Usage and General Features
What is Flexible Payment System and How Does It Work?
What is Chatbot Extra Session and How to Use It?
Invoice Prediction Module
How to Change and Cancel Packages
Billing and Payment Method Other Features
Supsis - Getting Started and Usage Guide
Supsis - Getting Started and Usage Guide
Welcome 😁
Purpose of the Guide
Target Audience
Getting Started with Supsis
Getting Started with Supsis
Creating a Demo Account
Package Selection
Our Solutions
Details Agents Should Pay Attention To
Chat Menu
Team Chat
Representative Profile and Notification Settings Customization
Representative Status Statuses
Supsis Mobile Application
Supsis Mobile Application
Chat Menu
Chat Menu
Chat Management
TAB (Live) Menu
Message View Customization Filter
Basic Information About Chat Session
System Information and Shortcuts
Chat Actions
In-Chat Options
Visitor Details
Simulation (Test) Page
Team Chat
Site Visitors
Filtering Conversation History and Downloading Supsis Data
Representatives
WhatsApp Contacts
Instagram Contacts
Messenger Contacts
Activities
Calendar Events
Reservations
Secret Message
Forwarding Conversation
Settings
Settings
Billing & Payment
Notifications
General Settings
Features
Language & Region
Wallet
Company Settings
Business Information
Users
Departments
Roles
Audit Logs
Access Control
Chat Settings
System Messages
Ready Contents
Chat Assignment
Time Settings
Working Hours
Banned Words
Integration Settings
Website Integration
Developer
Chat Balloon Settings
Chat Balloon Features
Chat Theme Settings
Visitor Login Form
Visitor Profile Information
ChatBot
ChatBot
Chatbot Menu
Chatbot Integrations
Archive
Entities
What is Bot Training and How is Bot Training Provided?
User Sections
Plan Management
Reports
All Conversation (Overall) Reports
All Chats
Busiest Period
Scoring Distribution
Popularity
Create Bot
Drag and Drop Chatbot
Chatbot Content
Chatbot Blocks
Providing Chatbot Integration
Bot Settings
Versions (Revert to Old Version)
Test the Bot
Publish Scenario
Step Forward/Backward
Let's Create a Sample Flow Together
Chatbot Blocks
API Request Block
Things to Consider When Creating a Chatbot
AI (Artificial Intelligence) Chatbot
AI Websites
AI Articles
AI FAQ
AI Files
Artificial Intelligence Assistant Introduction
AI Functions
AI Classification
Instagram Post Management with AI
What is an AI Assistant?
Supsis AI Chatbot and WhatsApp Message Sending Interaction
Creating a Chatbot with Ideasoft Blocks
Creating a Chatbot with Ikas Blocks
Templates
WhatsApp Chatbot Restrictions
Persons
Persons
Persons General Features
Filters
Person Table
Export & Marketing
How Can I Get Reports from the Persons Page?
Email Integration
Email Integration
Email Integration
Email Details
Email Inbox
Email Templates
Bulk Email Sending
Customer Groups
Calendar Module
Calendar Module
Calendar Page General Features
Calendar Settings
Reservation Website
Reservation Programs
Creating an Appointment
Calendar Module
Calendar Events and Supsis Calendar Module General Introduction
Activity Creation
Appointment Settings
Task Management Module
Task Management Module
Task Management Page General Features
Workflows
Ticket Management Module
Ticket Management Module
Ticket Page General Features and Usage
Instagram Tickets
Messenger Tickets
Form Tickets
Ticket Retrieval Methods
Getting Instagram Tickets
Getting Facebook Tickets
Getting Instagram Tickets
Forwarding Tickets to Email
Getting Tickets via Chatbot
Getting Tickets via Website
Archive
Archive
Archive Page General Features and Usage
Archive Chat Filtering
Archive Time Filter
Users
Users
Users
Users Page General Features
Users Page
User Deletion
User Management
Changing User Photo
User Editing
How are User Permissions Restricted?
Roles
How is Role Assignment Done?
Departments
How to Create a Department and Assign Users?
Department Redirection Methods
Banned Visitors
What is the Banned Visitors Screen Used For?
Adding Banned Visitor
How Can I Redirect Visitors to Department
Customizing Notification Sounds
Password Change
Contents
Contents
Ready Contents
Creating and Using Ready Content
System Messages
System Messages Management
Catalog
Catalog Creation
Banned Words
What are Banned Words?
Tags
What are Tags?
How to Use Tags?
Automatic Tagging via Chatbot
Drive
Triggers
Triggers
What is the Trigger Module Used For?
Trigger General Features
Trigger Module Page Usage and General Features
Creating Triggers
Integrations
Integrations
Website Integration
Webhooks Integration
WhatsApp QR Integration
WhatsApp Business API Integration
Instagram Integration
Messenger/Facebook Integration
Telegram Integration
Email Integration
Ideasoft Integration
OpenAI Integration
Ticimax Integration
IKAS Integration
Differences Between Our Solutions
WhatsApp Business API
WhatsApp Business API
WhatsApp Business API Channel Details
WhatsApp Business API Profile
WhatsApp Business API Detail
WhatsApp Business API Visibility
WhatsApp Business API Wallet
WhatsApp Business API All Template Messages
WhatsApp Business API Chat Initiation Template
WhatsApp New Template Creation
WhatsApp Business API Bulk Message Sending and Submission Details
WhatsApp Business API Customer Groups
WhatsApp Business API Numbers
WhatsApp Business API All Contacts
Additional Modules to Support Your Usage
Meta Panel Operations
WhatsApp Green Tick Acquisition
WhatsApp Business API Evaluation Request Creation
WhatsApp Business API Pricing
WhatsApp Business API Package Selection
WhatsApp Business API Profile Customizations
WhatsApp Business API Integration
How to Send Bulk Messages with WhatsApp API?
WhatsApp API Template Message Creation
WhatsApp Business API Reports
WhatsApp API Usage Details
WhatsApp QR
WhatsApp QR
WhatsApp QR Integration
WhatsApp QR Detail
WhatsApp QR Visibility
WhatsApp QR Wallet
WhatsApp QR Bulk Message Sending and Submission Details
WhatsApp QR Customer Groups
WhatsApp QR All Contacts
Additional Modules to Support Your Usage
WhatsApp QR Package Selection
WhatsApp QR Integration Channel Details
How to Send Bulk Messages with WhatsApp QR?
WhatsApp QR Pricing
Instagram Usage Guide
Instagram Usage Guide
How to Add Instagram Channel
Managing Instagram Channel with Representatives
Managing Instagram Channel with Chatbots
Instagram Channel Details
Instagram Channel Visibility
Instagram Details
Instagram Comment Management
AI Comment Management
How to Chat with Instagrammers
How to Start Chat from Instagram
Disconnecting Instagram Connection
Instagram Connected But No Message
Messenger Usage Guide
Messenger Usage Guide
How to Add Messenger Channel
Managing Messenger Channel with Representatives
Managing Messenger Channel with Chatbot and AI
Messenger Channel Details
Messenger Channel Visibility
Messenger Details
Messenger Comment Management
How to Respond to Facebook Messages
Starting Chat from Facebook
Supsis AI Mobile
Supsis AI Mobile
Download App
App Login
Messages
Tasks
Tables
Team Chat
Calendar
Email
Tickets
Visitors
AI Voice Agent
Profile
Forms
Forms
Create Form
Form Publishing
All Forms
Managing Form Returns
Tables
Tables
Tables Page General Features
Table Content
Modules
Linking Tables to Module
Relations
Automations
Automations
Automation Types
Webhook-Based Automations
Timer-Based Automations
Event-Based Automations
Chat Action-Based Automations
Contact Card-Based Automations
Tag Action-Based Automations
Mail Action-Based Automations
Task Action-Based Automations
Meta Lead Action-Based Automations
Table Action-Based Automations
Ticket System Action-Based Automations
Calendar Action-Based Automations
Automation Blocks
AI Voice Agent
AI Voice Agent
AI Voice Agent General Features
AI Voice Agent Creation
Agents
Functions
Knowledge Base
Speech Settings
Call Settings
Security and Backup Settings
Knowledge Base
Phone Numbers
Batch Call
Call History
Chat Menu - Voice Agent
Reports
Reports
Reports Page Usage and General Features
General
Filtering
Chat Distribution
Representative Performance
Daily Representative Activities
Team Work/Break Analysis
Customer Satisfaction
Website Analysis
Channel Distribution
Calendar Reports
Email Reports
WhatsApp Business API
Tasks
Ticket
Adding Billing and Payment Method
Adding Billing and Payment Method
How Does Our Billing System Work?
Adding Payment Method
Billing and Payment Method Page Usage and General Features
Packages
Supsis User License
Chatbot Packages
Automation Packages
Table Packages
Email Packages
Task Packages
Form Packages
WhatsApp Web Packages
WhatsApp Business Packages
Instagram Packages
Messenger Packages
Meta Lead Packages
Trendyol Packages
LinkedIn Packages
Additional Packages
Remove Supsis Logo Package
Ticket System
Telegram Packages
AI Assistant
Visitor Chat Start
Webhook Integration
Email Packages
Software Support
Task Packages
How to Change and Cancel Packages
What is Flexible Payment System and How Does It Work?
What is Chatbot Extra Session and How to Use It?
Invoice Prediction Module
Billing and Payment Method Other Features
Billing and Payment Management
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
General Questions
Technical Problems and Solutions
Sales and Billing
Shortcuts and Tips
Wrong Location Sending
Support and Contact
Support and Contact
Contact Support Team
Send Feedback
Technical Problems and Solutions
Glossary
SUPSIS AI
Documentation
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